FAQ:
Q1: How about the quality of product ?
A1:Our company have certficate of GMP/GMPC/SGS .We also have a team of QC to control and inspect every lots of product is in perfect condition before delivery . Because we fully understand that it will be a great trouble if our products have any problems during selling at oversea.
Q2: What you can do if I want to do customization ?
A2: If customer has any needs of customization or OEM service , please contact our staff for more information . For appearance change , like Logo , outlook adding ,print , language , it would be easy to achieve . For ingredient change , please arrange sample for us .
Q3: What is the current characteristics of Kaijoe market ?
A3: 1. Great feedback of quality .
2. Professional prodducts package .
3. Complete product range .
4. Strict marketing control policy .
5. Good brand image .
Q4: Can you design for me?
A4: According to your requirements,we can add your company logo, website, phone number or your ideas...in your products . What’s more,Our professional designer can make free design for you.
Q5: How long is the delivery time ?
A5: Vary from 15days to 25days depending on the styles and quantity of products ordered .
Q6: How to pay ?
A6:1. Choose the items you like and confirm the order. A PI would be sent for your down payment . 50% deposit paid for immediate production.
2. Upon receipt of your deposit, would arrange production asap.
3. Once production finished, would send photos for your confirmation and if everything okay, pay us the balance.
4. Once receive your balance, would arrange shipment for you immediately.
5. As soon as shipment is made, would update the shipping information for you and send you the shipping documents accordingly.
6. When you receive your goods, would follow up for any feedback or any further help needed for the products.
♥ OEM orders and customer-made artworks are welcomed
